Privacy Policy

At LifeSaver, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile top-up service in Kuwait.

Information We Collect

We collect the follocollectg types of information to provide and improve our mobile recharge services:

• Personal information (e.g., name, email address, phone number)
• Payment information (e.g., credit card details, transaction history)
• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, features used, time spent on the platform)

How We Use Your Information

We use the collected information for the follofollowingg purposes:

• To process mobile top-ups and manage your account
• To improve our services and develop new features
• To communicate with you about your transactions and account
• To provide customer support and respond to inquiries
• To send you promotional offers and updates (with your consent)
• To detect and prevent fraufraudulentlent activities

Data Protection

We implement robust security measures to protect your personal information:

• Encryption of sensitive data duringring transmission and storage
• Regular security audits and vulnerability assessments
• Strict access controls and employee training on data privacy
• Compliance with inindustrystry-standard security protocols

Third-Party Sharing

We may share your information with trusted third parties in the follofollowingg circumstances:

• Mobile network operators to process your top-ups
• Payment processors to handle transactions
• Analytics providers to improve our services (in anonymized form)
• Legal authorities when required by law

Your Rights

As a LifeSaver user, you have the right to:

• Access and review your personal information
• Request corrections to inaccurate or incomplete data
• Opt-out of marketing communications
• Request deletion of your account and associated data

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or via email.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

LifeSaver Customer Support
Email: privacy@lifesaver.kw
Phone: +965 2234 5678
Address: Al Hamra Tower, 68th Floor, Sharq, Kuwait City, Kuwait

Last updated: May 15, 2024